Help & Answers

Frequently asked
questions.

Everything you need to know about PedalPay, credits, and cycling in Berlin.

What is PedalPay?

PedalPay is a Berlin cycling rewards app that turns every kilometre you cycle into credits. You earn credits automatically as you ride, then redeem them for real discounts at partner cafés, gyms, and eco brands across Berlin.

How does PedalPay track my rides?

PedalPay uses your phone's GPS to automatically detect and log every cycling trip — no manual logging ever. Just open the app, start riding, and your distance, calories and CO₂ saved are tracked in real time.

Is PedalPay free to use?

Yes, PedalPay is completely free. Download it, start cycling, and earn credits at no cost. We make money through our partner network, not from riders.

Where is PedalPay available?

PedalPay is currently in closed beta in Berlin, Germany. We're starting in Berlin and will expand to other German cities and Europe based on demand.

What can I do with my credits?

Credits can be redeemed at PedalPay's partner venues across Berlin — including cafés, gyms, yoga studios, eco-conscious retail shops, and more. The partner list grows as we scale.

How many credits do I earn per kilometre?

You earn 1 credit per kilometre cycled. Bonus credits are available through challenges, weekly goals, referrals, and special partner promotions.

Is PedalPay only for Android?

Currently yes — PedalPay is available on Android only. An iOS version is planned for after our full Berlin launch. Join the waitlist to be notified when iOS drops.

Do my credits expire?

Credits earned in the beta phase carry over to the full launch permanently — founding members never lose their credits. Standard credits earned after launch have an 18-month validity.

How does the referral programme work?

When you refer a friend using your unique code, you both earn 50 bonus credits when they complete their first ride. There's no limit — the more friends you bring in, the more credits you earn.

How do I join the waitlist?

Click 'Join Waitlist' on any page and fill out the 30-second Tally form. You'll get an email with your place in line and early access when we open new slots.

What is a founding member?

The first 500 people to join the waitlist are founding members. They get permanent founding status, priority app access, and exclusive perks that standard users won't receive.

How does PedalPay benefit the environment?

Every PedalPay ride replaces a car, bus, or taxi journey. The app tracks your CO₂ savings in real time so you can see your personal environmental impact grow.

Can I use PedalPay on an e-bike?

Yes — e-bikes count. Whether you ride a regular bike, an e-bike, or a cargo bike, all cycling trips are tracked and rewarded equally.

How do I become a partner venue?

If you run a café, gym, or eco-conscious brand in Berlin and want to be listed as a PedalPay partner, fill out our partner form at pedalpay.app/partners.html. It's free during the beta phase.

When is the full launch?

We're targeting a full public launch in Berlin in 2026. Beta testers get first access and their credits carry over. Join the waitlist to be notified the moment we launch.

Still have a question? We'd love to hear from you.